1. Introduction

At Brokers Advice Education, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our educational platform and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Identity Data: First name, last name, username or similar identifier, date of birth
  • Contact Data: Billing address, email address, telephone numbers
  • Financial Data: Bank account details, payment card details
  • Transaction Data: Details about payments to and from you, trading activities, and other services you have purchased from us
  • Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform
  • Profile Data: Your username and password, trading preferences, feedback, and survey responses
  • Usage Data: Information about how you use our website, products, and services

2.2 Collection Methods

We collect information through:

  • Direct interactions (when you create an account, subscribe to a service, or contact us)
  • Automated technologies (cookies, server logs, and other tracking technologies)
  • Third parties (such as business partners, identity verification services, and public databases)

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process and complete transactions
  • To verify your identity in accordance with regulatory requirements
  • To provide customer support and respond to inquiries
  • To send administrative information, such as updates, security alerts, and support messages
  • To personalize your experience and deliver content relevant to your interests
  • To improve our website, products, and services
  • To conduct research and analysis to better understand how users access and use our platform
  • To detect, prevent, and address technical issues, fraud, and illegal activities
  • To comply with legal obligations, including anti-money laundering and counter-terrorism financing laws

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (payment processors, cloud hosting providers, etc.)
  • Affiliates: Companies related to Brokers Advice by common ownership or control
  • Business Partners: Companies with whom we offer co-branded services or engage in joint marketing activities
  • Regulatory Bodies: Government agencies, law enforcement, and regulatory authorities as required by law
  • Professional Advisors: Accountants, lawyers, auditors, and insurers who provide consultancy, legal, insurance, and accounting services

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure network architectures
  • Regular staff training on data protection

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data
  • Rectification: The right to request correction of inaccurate information
  • Erasure: The right to request deletion of your personal data in certain circumstances
  • Restrict Processing: The right to request restriction of processing of your personal data
  • Data Portability: The right to request transfer of your data to another organization
  • Object to Processing: The right to object to certain types of processing

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are small data files that are placed on your device when you visit a website. For more information about how we use cookies, please see our Cookies Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your data to other countries, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable law.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as for regulatory compliance, accounting, or legal requirements.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: 827 Avenue, Silicon Valley, CA 94304, USA